Information security policy

1. Purpose and Scope of Information Collection  
Minmaxx.com.vn does not sell, share, or exchange customers' personal information collected on the website with any third parties. The personal information collected will solely be used within the company. When you contact us to register for services, the personal information that Minmaxx.com.vn gathers includes:  
- Full Name  
- Address  
- Phone Number  
- Email  

In addition to personal information, we will also collect details related to the service, such as:  
- Product Name  
- Quantity  
- Delivery Time  

2. Scope of Information Use  
The personal information collected will only be utilized by Minmaxx.com.vn for internal company purposes and for one or more of the following objectives:  
- Customer support  
- Providing information related to services  
- Processing orders and delivering services and information through our website as per your request  
- We may send notifications regarding new products, services, upcoming events, or recruitment information if you subscribe to our emails.  
- Furthermore, we will utilize the information you provide to assist in managing customer accounts and to confirm and execute financial transactions related to your online payments.  

3. Information Retention Period  
Regarding personal information, Minmaxx.com.vn will only delete this data upon customer request. Customers may request data deletion by emailing minmax@minmaxx.com.vn.

4. Individuals or Organizations that May Access Personal Information  
The following parties may access customers' personal information:  
- MINMAX IMPORT-EXPORT INVESTMENT JOINT STOCK COMPANY  
- Partners contracted to perform part of the services provided by MINMAX IMPORT-EXPORT INVESTMENT JOINT STOCK COMPANY. These partners will receive information according to contractual agreements (which may involve either partial or full information, depending on the contract terms) to facilitate user support for the services offered by the company.  

5. Address of the Unit Collecting and Managing Personal Information  
MinMax Import-Export Investment Joint Stock Company  
Address: 68 Nguyen Hue, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam  
Phone: 0931 86 13 13  
Website: minmaxx.com.vn  
Email: minmax@minmaxx.com.vn  

6. Means and Tools for Users to Access and Edit Their Personal Data  
Minmaxx.com.vn does not collect customer information through the website; personal information is collected via email correspondence for product or service orders sent to us at Minmax@minmaxx.com.vn or through the contact phone number 0931.861.313. You may contact the aforementioned email address or phone number to request Minmaxx.com.vn to amend your personal data.  

7. Mechanism for Receiving and Resolving Consumer Complaints Regarding Misuse of Personal Information  
At Minmaxx.com.vn, safeguarding your personal information is of utmost importance. You are assured that the information provided to us will be kept confidential. Minmaxx.com.vn commits not to share, sell, or lease your personal information to any third party. Minmaxx.com.vn pledges to use your information only in the following cases:  
- To enhance the quality of services provided to customers  
- To resolve disputes or complaints  
- When mandated by law enforcement agencies.  

Minmaxx.com.vn understands that protecting your personal information is also our responsibility. Therefore, in any case of inquiries or suggestions regarding our privacy policy, or if personal information is misused contrary to the notified purpose or scope, please contact us via hotline at 0931.861.313 or email: minmax@minmaxx.com.vn.